This is the section, where you can learn about Simbiat Software.
Informal introduction
While my "on paper" experience is mainly application support in a bank, in reality I had to take on [portions] of other roles like developer, tester, application manager (akin to product owner), project manager, business/system analyst, security specialist, technical writer, processes architect, supplier manager and "coordinator" for different types of activities related to the above, including multi-department, multi-business and multi-country ones.
I code for a hobby while posting most of my code on GitHub and Codepen. It is mainly PHP, but you can find some code in JavaScript and Visual Basic (.NET, script and for applications).
I am empathetic and analytical, which helps with understanding of the feelings of others, where they come from and what they may, potentially, want or, at least, expect. Among other things the combination of these two has found its ways into my prose (and some poems) both in Russian and English. I also have some experience in "level design", which included rooms/caves for The Elder Scrolls III: Morrowind and our guild house in Final Fantasy XIV.
Besides that I got some level of skill with graphics and video editing, although it's a far cry from what professional editors have.
Below you can find a more "formal" resume tailored with the help of TopResume.
Profile
Diligent, client-oriented individual equipped with strong skills in analytics, problem-solving, coding, and programming. Experienced senior-level technical support professional with a record of achievements across project management, application, security, and business analytics. Strong negotiator, adept mentor, and reputable independent worker.
Level 1 support of subset of regional applications
Level 1 to level 3 support of local applications
Subject matter expert for several local applications
Application management
Participate in projects
Testing of fixes and new features in supported applications
Assistance with integration of new applications or processes
Primary contact person for clearing operations' technology, processes and applications including cryptography
Write technical and user documentation
Participate in audits both internal and external
Team leader for operators working in shifts
Achievements:
Automated several manual processes used in the department
Standardized and optimized server-side scripts
Successfully managed 30 applications simultaneously, closing decade-long backlog for a handful of them
Participated in Ideation program as subject-matter expert for one of the winning ideas
Single-handedly supported the entire country of Kazakhstan for 2 years, fulfilling various roles including technical support, project manager, application manager, and business analyst
Analyze all requirements and requests of users, maintaining close communications to understand needs and improve product accordingly
Write technical and client documentation
Achievements:
Rewrote code into libraries and published on GitHub. Current website project is also meant to remain open source for, unless it can affect security.
Controlled optimization processes and served as the main developer of the DarkSteam project until its closure, including releasing a revamped app version with migration to web platform to yield a 150x performance increase
Supported file storage of 8Tbs+
Administered and moderated a forum of 20,000+ users
Automated payments and donations via PayPal using vBulletin plugins
Participated in school theatre with noticeable roles of Famusov (Grief from the mind), Zvyagincev (They Were Fighting for Homeland), reindeer (Snow Queen), Carlo/Geppetto and Karabas-Barabas/Mangiafuoco/Stromboli (Buratino/Pinocchio)